Welcome to SeasonKart BD Online Shopping Store!
At SeasonKart BD , customer satisfaction is our highest priority. If you are not fully satisfied with your purchase, we are here to assist you. Please read our refund guidelines below for a smooth and transparent return experience.
You may request a refund under the following conditions:
The product is returned within 7 days from the delivery date.
The item is unused, undamaged, and returned in its original packaging.
Products marked as non-returnable, perishable, or personal care items are not eligible for refunds.
To start the refund process:
Contact Us
Call us 24/7 at +8801805111347
Email: seasonkartbd@gmail.com
Address: QC8R+8FP, Regional Passport Office, Dhaka East, Jahurul Islam Ave, Dhaka 1212
Provide Order Information
Mention your order number, the product you want to return, and the reason for the return.
Approval Process
After reviewing your request, we will notify you whether it is approved or denied. If approved, we will send you return instructions.
Send the Product Back
Return shipping charges must be paid by the customer unless the return is due to a wrong or defective product.
Refund Processing
After we receive and inspect the product, refunds will be issued to your original payment method within 5–7 business days.
If you receive an item that is damaged, defective, or different from what you ordered, contact us immediately. We will arrange a free replacement or full refund.
The following items cannot be refunded:
Perishable products
Personal care items
Gift cards
Downloadable products or digital content
We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the replacement product.
If you have not received your refund:
First check with your bank or mobile financial service (bKash/Nagad/Rocket).
Contact your card provider as refund posting times may vary.
If you still need help, reach us at seasonkartbd@gmail.com or +8801805111347 .