Frequently Asked Questions

What Shipping Methods Are Available?

We offer standard shipping through trusted local couriers. Delivery times typically range from 2–5 business days depending on your location. You will receive tracking details once your order is shipped, so you can stay updated on its progress.

Do You Ship Internationally?

Currently, we only offer shipping within Bangladesh. International shipping is not available at this time, but we’re working to expand our services in the future.

How Long Will It Take To Get My Package?

Delivery usually takes 2–5 business days depending on your location and the seller's processing time. You’ll receive tracking details once your order is shipped, so you can monitor its progress.

What Payment Methods Are Accepted?

We accept various payment methods, including Cash on Delivery (COD), mobile banking (bKash, Rocket, Nagad), and online payment options. Choose the method that works best for you at checkout.

Is Buying On-Line Safe?

Yes, buying on SeasonKart BD is safe. We use secure payment gateways, protect your personal information, and work only with verified sellers. Your order details, transactions, and account information are kept confidential. If you ever face an issue, our support team is available 24/7 to assist you.

How do I place an Order?

To place an order on SeasonKart BD , browse the products you like, select your preferred item, and click Add to Cart. Then go to the cart, proceed to Checkout, enter your delivery details, choose your payment method, and confirm the order. You’ll receive a confirmation message once your order is successfully placed.

How Can I Cancel Or Change My Order?

You can cancel or change your order before it is shipped. Simply contact us as soon as possible with your order number. Once the order has been shipped, cancellation or changes may not be possible. For assistance, reach us at +8801805111347 or seasonkartbd@gmail.com .

Do I need an account to place an order?

Yes, you need an account to place an order on SeasonKart BD. Creating an account helps you manage your delivery details, track your orders, view your purchase history, and receive important updates from sellers and our support team.

How Do I Track My Order?

To track your order, log in to your SeasonKart BD account and go to My Orders. There you’ll find the current status, tracking details, and updates from the seller or courier. If you need help, you can always contact our support team for assistance.

How Can I Return a Product?

You can return a product within 7 days of delivery. Simply contact us at seasonkartbd@gmail.com with your order number and the reason for return. Once approved, follow the return instructions and send the item back in its original condition and packaging. Refunds are processed within 5–7 business days after we receive the product.